Tasks

• Greet customers and ascertain what each customer wants or needs.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain records related to sales.
• Maintain records related to promotions.
• Watch for and recognise security risks and thefts, and know how to prevent or handle these situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Ticket, arrange and display merchandise to promote sales.
• Prepare sales slips or sales contracts.
• Place special orders or call other stores to find desired items.
• Demonstrate use or operation of merchandise.
• Clean shelves, counters, and tables.
• Keep premises clean and tidy
• Exchange merchandise for customers and accept returns.
• Bag or package purchases, and wrap gifts.
• Help customers try on or fit merchandise.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate cost of repair or alteration of merchandise.
• Supply suggestions on how to create better sales and meet customer needs.
• Notification of any maintenance, repairs or security requirements for the shop.

Skills 

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Mathematics - Using mathematics to solve problems.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Instructing - Teaching others how to do something.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Technology - Able to use PC computers, Outlook email, MS WORD